Returns & Exchanges

All Coolchy items are custom-printed just for you. To ensure you get the perfect fit, we kindly ask that you review the size charts carefully before placing your order since we don’t resell returned items or hold inventory. Thank you for your understanding and support!

Returns: If your item arrives with any defects, whether in the fabric or the print, just contact us within 30 days of receiving your order, and we’ll make it right for you.

We do not accept returns for any reason other than defects in the product. 

Exchange: If you’ve changed your mind about the size, color, or design, we do accept exchanges. Please note that you’ll be responsible for the shipping and 20% of the new item's cost.

We appreciate your understanding and look forward to ensuring you’re happy with your purchase!

To start a return or exchange, please contact us at orders@coolchy.com, if your request is accepted, we’ll send you instructions on how to proceed. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any questions at orders@coolchy.com

*This refund policy is subject to change at any time and without notice*